Refund & Return Policy
At Yours Basket, your satisfaction matters most. If you’re not fully happy with your order, you may request a return or refund under the following terms:
1. Eligibility for Returns
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Returns are accepted within [14days] of delivery.
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Items must be unused, in original packaging, and accompanied by proof of purchase.
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Certain items, including personal care or hygiene products, are non-returnable.
2. Refund Process
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Once we receive and inspect your returned item, we’ll notify you about your refund status.
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Approved refunds will be processed back to your original payment method within [7 business days].
3. Exchanges
We offer exchanges only for defective or damaged items.
4. Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or sent in error.
To start a return, email [yoursbasket@gmai.com] with your order number.